FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
How much is shipping?
Free Shipping: All orders ship for free—no minimum purchase required!
When will I receive my order?
Orders typically arrive within 3-5 business days after processing.
I ordered the wrong size. Can I exchange?
Yes, you can! Just send us an email with your order number to hello@mamabearrunner.com.
What's your return policy?
Returns - You can ship your item(s) back with a pre-paid return label. The pre-paid label will be provided at a flat rate of $7.95.
You can read the full policy here.
Products
Below are some common questions about our products
What sizes does the Mama Bear Runner Belly Band Holster come in?
The holster comes in two sizes: Small (fits up to a 34-inch belly) and Standard (fits up to a 44-inch belly)
Can I wear the holster while jogging or exercising?
Yes! The breathable neoprene material and secure fit make it ideal for active use like jogging, running, or working out.
Is the holster compatible with my firearm?
The holster fits sub-compact, compact, mid-size, and full-size semi-automatic handguns, as well as most revolvers. It is also optics-friendly but not compatible with laser/light systems.
Can I wear the holster on either side?
Yes, the holster is ambidextrous and can be worn on either side for right- or left-handed draw.
What about laser or light attachments?
No, the holster is not compatible with firearms equipped with laser or light attachments. It is designed for optimal fit and functionality with standard and optics-equipped firearms only.
How do I clean the holster?
Simply hand wash with mild soap and cold water, then air dry. Do not machine wash or dry to maintain the material’s integrity.